Category: Marketing Tools: Social Media

Sprinklr adds AI to its customer experience platform

Sprinklr adds AI to its customer experience platform

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Over the last year, Sprinklr has repositioned itself as a customer experience cloud, centered around its former role as a social media listening and management platform. In another move to boost its capabilities, the company is this week adding the first installment of an artificial intelligence layer to its platform, called Intuition. It initially tackles […]

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